Education
2003 - 2007
Master of Science,
Industrial Engineering (Human Factors)
University of Arkansas,Fayetteville, USA
1996 - 2001
Production Engineering
University of Pune, India
Professional
Experience
2019 - Present
Chief of Staff and Global Delivery, Michelin India
Led a global team of 30+ designers and front-end developers, overseeing UX, UI, and front-end engineering functions. Managed project delivery with a focus on quality and timeliness, while implementing performance management strategies and coaching frameworks. Established design thinking practices to foster creativity, collaboration, and user-centered problem-solving across the organization.
2016 - 2019
Delivery Manager,
Extentia Information Tech
As Delivery Manager, I led and managed cross-functional teams across UX, UI, HTML, and WordPress, ensuring seamless collaboration between design and development. I oversaw presales efforts and maintained strong client relationships to align design outcomes with business goals. I established scalable design processes, implemented delivery frameworks, and provided mentorship and coaching to elevate team performance and creativity.
2015 - 2016
AVP UX Design,
Barclays
Managed a UX team, overseeing end-to-end user experience activities from research to delivery. Mentored interaction designers, developed and refined UX processes, and ensured alignment with business goals. Led the creation of wireframes and interactive prototypes to support product vision and enhance usability across platforms.
2012 - 2015
Product Owner UX Design
TomTom India
Built and managed UX teams, driving end-to-end user experience activities within agile environments. Developed scalable UX processes, collaborated closely with users, stakeholders, and engineers to define UX architecture across products. Led the creation of wireframes, prototypes, and visual designs, established UX guidelines, and championed user-centered design across the organization.
2011 - 2015
Sr. UX Designer,
Sokrati
Leading end to end user experience activities, mentoring interaction designers, developing user experience processes. Design wireframes and prototypes
2008 - 2011
Sr. UX Designer,
Cisco Systems
Led end-to-end UX activities including research, usability testing, and persona development. Directed the Ease of Use program for Cisco Quad, enhancing enterprise collaboration. Designed wireframes, prototypes, and contributed to UX strategy.
2008 - 2011
Usability Engineer,
Oracle
Conducted formative and summative usability testing, focus groups, surveys, and heuristic evaluations. Led interaction design, prototyping, user profiling, and developed UX guidelines, patterns, and project plans.
Skills
& Expertise
Strategic Vision and Planning
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Setting long-term UX goals
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Anticipating market and user trends
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Driving innovation through design thinking and strategic foresight
Technical Proficiency
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Axure
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Figma
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Front end technologies
Technical and User Research Proficiency
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User Research
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Axure
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Figma
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Front end technologies
Leadership and Team Collaboration
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Mentor designers and foster a culture of creativity
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Collaborate with product managers, developers, and stakeholders
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Manage design operations and workflows
Data-Driven Decision Making
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Use analytics and user feedback to guide design improvements
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Measure UX impact on business KPIs